Virtual MOA & Admin Services
Delivering reliable, professional administrative support so your clinic runs smoothly, whether in-office, remote, or blended.
At MedPros, we understand that high-quality administrative support is one of the biggest drivers of clinic efficiency, patient satisfaction, and physician work-life balance. That’s why we offer a suite of Medical Office Assistant (MOA) and Business Administration services, tailored to fit the unique needs, budgets, and growth plans of Ontario healthcare practices.
Our MOA & Admin Service Offerings
We’ve structured our services to help practices of all sizes get the right support, without the recruiting headaches, compliance risk, or unpredictable staffing costs.
Virtual MOA Services
Cost-effective and flexible medical office support delivered remotely, with options to match your clinic’s needs.
We offer two models of virtual MOA support:
- Local Care Team MOAs – Ontario-based virtual MOAs familiar with provincial billing and clinic workflows.
- Global Care Team MOAs – Cost-effective, MedPros-trained virtual MOAs with secure access and professional oversight.
Explore both options on our Virtual MOA Services page and choose the right balance of expertise and cost for your clinic.
Virtual Business Admin (VBA) Services
Support your clinic’s back-office and operational workload with dedicated administrative professionals who handle task-based operations, without patient intake or clinical decision-making.
We offer:
- Local Business Support Team (VBA) – Ontario-based business admin professionals trained to your workflows.
- Global Business Support Team (VBA) – Cost-efficient remote admin support managed by MedPros.
VBA services help with tasks such as:
- Appointment reminders and follow-ups
- Insurance and form management
- Accounts reconciliation support
- Inbox and fax triage (non-clinical)
- Reporting and documentation
In-Clinic MOA Support
Need boots on the ground? We provide:
- Recruitment and placement of in-clinic MOAs
- Screening, credentialing, background checks
- Ongoing performance support
This is ideal for clinics that want on-site staff hired or managed by MedPros, without the administrative lift.
Why Clinics Work With MedPros
Flexible Staffing Models
Choose the type of support that fits your workflow and budget, from fully remote to hybrid or on-site options.
Compliance & Privacy Built In
Every MedPros admin and MOA is trained on secure workflows, privacy standards, and clinic-specific systems.
Professional Training & Quality Assurance
MedPros provides standardized training, ongoing oversight, and performance ensures consistency across every engagement.
Cost Transparency & Predictability
Know your costs upfront with clear service tiers and scalable options.
Integration With Your EMR & Workflow Tools
We support secure access and seamless integration into your existing systems with minimal disruption.
Comparison at a Glance
| Service | Ontario-based | Global (Cost-Effective) | On-Site |
|---|---|---|---|
| Virtual MOAs |
|
| |
| Virtual Business Admin |
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| |
| In-Clinic MOA Support | Optional | ||
| Secure & Compliant | |||
| Ongoing Oversight & Training | |||
| Cost | Premium | Lower | Market rate |
How to Get Started
1Discovery Call
We review your needs, systems, and staffing goals.
2Model Recommendation
Based on workload, patient volume, compliance needs, and budget, we recommend the right support option.
3Onboarding & Integration
Secure access, workflows, and tools are aligned with your clinic operations.
4Ongoing Support & Optimization
Your MedPros team continues to monitor performance and adjust as needed.
FAQs
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Are your MOAs overseas? -
What happens if my assigned MOA is away? -
Do you work with all EMRs? -
Is this more expensive than hiring myself?
Ready to Streamline Your Practice?
Whether you want cost-effective virtual support, Ontario-based expertise, or on-site assistance, MedPros makes it easy to find the right fit.
Book a consultation today and let’s match your clinic with the administrative support you need.
